Information about returns and exchanges.
We know sometimes things just don’t work out. If you are not completely satisfied, you may return your order within 30 days of the shipping date. All items returned must be unused, in the original box/package, and in original condition.
Please contact our customer care team at [email protected] Monday to Friday 8am – 4:30pm PST, excluding Statutory holidays and they will be happy to assist you.
Unfortunately, we are not able to refund any shipping costs.
Yes, we are happy to accept them for a refund/exchange as long as they are in their original box(es)/packaging and in their original condition, within 30 days and meet our return requirements.
Once we receive your item(s) at our warehouse, please allow up to 10 business days for us to process your refund. You will receive a copy of the refund once it has been completed on the credit card that you originally used on your order.